ITALIAN HIGHLIGHTS – ROME / MILAN / VENICE

Dear Eisha,
Thanks for the wonderful customer service you provided for my honeymoon trip to Australia with Tahiti Bora Bora. Thank you for responding quickly to all my questions with patience and helping me get all the information needed. Your service was greatly appreciated. I didn't face any problem such as I usually do when booking through other airline travel company..

MecH journeys is very lucky to have people like you. I am a Director of marketing myself, and I wish I had people like you on my team. Your company and team members should be proud of you.

As a very happy customer, I will be marketing for MecH journeys - all because of my excellent experience. Wish you all the success in your career. Once again, thank you.

Rahul Chugh

I really wanted to tell you how much my wife and I appreciate your help over the phone while confirming our International tickets. You were excellent. You were so patient and cooperative. I have never dealt with anyone over the phone that had such polite customer service as yours. You have done a great job for your company. I had called a few other places to find quotes, but your customer service and cooperation is what made me go with you. I would like to tell your manager about the excellent service you provided. Thanks again for your help. We really appreciate everything you helped us with.

Thanks again!

A very happy customer
Faraz Ahmed

We wanted a completely customized trip to Leh and none of the tour operators met our demands until we met Mech journey representatives. Mech had prepared a detailed itinerary to Leh, thereby making our tour memorable. Mech journeys had taken care of all the necessities like accommodation, comfort travel from one destination to the other, food, etc. We had requested further changes to the itinerary and it was done by our coordinator without any hassles. This gesture was very humble and we were very obliged by the same.”

Regards - Rahul Wadekar
Location: Mumbai

Mr. Dimri,

SUB: India Group Tour from 16 Jul - 02 Aug 2017

Hope all is well. Here is some feedback from the group and from me regarding the trip.

Everyone felt that the trip was wonderful and that it went very smoothly. The Mech Journey representatives at every place we visited were great - punctual, and were at the airport waiting for our arrival along with the coach. During departure they waited until our baggage was checked and we had gone through security, except for the representative in Mumbai. I did not see much of him nor did he speak much. He went to the airport hotel to drop off two of our group members and we never saw him again. Also I have to mention the condition of the coach in Mumbai - Not like other cities, and comparatively sub standard services.

Drivers: Mr. Rajkumar in the north and Mr. Bipin in the south were excellent drivers. Mr. Rajkumar was polite and kept his respectful distance. but Mr. Bipin in the South was very friendly, polite, helpful with a big smile on his face and ready to stop the coach at a comfort stop or for tea or for whatever we needed. So was his assistant. The train ride from Ooty to Coonoor was very good and everyone enjoyed it very much, but in my opinion, the bus ride to Cochin from Coonoor was very long and tiring. I just wish there was another way to travel other than another flight. A train ride would be great but the toilets are not worth even mentioning.

Hotels: Of course the Oberoi and the Taj hotels are the best where the food and service is excellent. Kumarakom Lake Resort is also a very special place with ayurvedic messages, pottery and weaving classes, sunset cruises, and of course delicious food. I also want to mention Blue Jelly houseboat which was very clean, excellent service and food, and Rose who supervised it all. The one hotel that we had problems with was the Savoy in Ooty where some rooms had no hot water and no flushing toilets, etc. I would not recommend hotel Savoy again

Guides:Mr. Adil Ali is an excellent guide who is very knowledgeable about the history and culture of India, and also of the various religions that exist in India today. We enjoyed his presentations very much. The guide in Ooty was also knowledgeable but his English was not good so he had a hard time understanding and explaining things. Cochin guide was good and quite confident of himself.

Mr. Dimri,I want to thank you and the Mech Journeys crew for looking after us every step of the way, and making sure that our journey went smoothly. Your call every evening to me to see how the day had gone and if there were any concerns/problems that you could fix meant a lot to us We felt safe knowing you were there and that we could call you with any problems that we faced. You looked into every detail, called the hotels ahead of our arrival and you communicated with them making sure that our rooms were ready for us. This is what makes you stand out in comparison with other companies. I appreciate all that you have done for us and I know that if I do bring another group of friends to India for sightseeing, I will definitely depend on MecJourneys to help me with our travel plans. Thank you again.

Until then, Namaste

P Nambiar and group

Gaganpreet Singh

We recently traveled to India with family & 2 kids. We contacted MecH Journeys Travel services. From the start, Jaswinder Randhawa (Jassi) took time to get to know me and my family.

The itinerary he designed for us was very thoughtful and considerate. He put us in touch with Eisha Ji, his travel advisor/manager who took care of all of the details of the trip.

Our welcome at the airport and at the hotels were warm. We asked for a reliable and trustworthy driver who can take us around each city (jaipur/jodhpur/Udaipur + more), and they assigned us Joginder. I couldn't imagine someone better. He was very nice, polite and professional. He took very good care of us & he made sure we saw all of the great sights of Rajasthan. He took us to some of his favorite restaurants & food joints and it was great !

We had minor problem at udaipur hotel BUT Jassi and Eisha ji got involved rite away and everything was resolved in minutes. Very caring and professional staff !! Overall, we were treated like family.

Thank you "MecH Journeys" for taking such a good care of us and making our trip memorable. we will for sure contact you again for future travel and vacation packages. THANK YOU !

Happy and Satisfied Customer ..
Gaganpreet Singh