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Dear Eisha,
Thanks for the wonderful customer service you provided for my honeymoon trip to Australia with Tahiti Bora Bora. Thank you for responding quickly to all my questions with patience and helping me get all the information needed. Your service was greatly appreciated. I didn't face any problem such as I usually do when booking through other airline travel company..

MecH journeys is very lucky to have people like you. I am a Director of marketing myself, and I wish I had people like you on my team. Your company and team members should be proud of you.

As a very happy customer, I will be marketing for MecH journeys - all because of my excellent experience. Wish you all the success in your career. Once again, thank you.

Rahul Chugh

Mr. Dimri,

SUB: India Group Tour from 16 Jul - 02 Aug 2017

Hope all is well. Here is some feedback from the group and from me regarding the trip.

Everyone felt that the trip was wonderful and that it went very smoothly. The Mech Journey representatives at every place we visited were great - punctual, and were at the airport waiting for our arrival along with the coach. During departure they waited until our baggage was checked and we had gone through security, except for the representative in Mumbai. I did not see much of him nor did he speak much. He went to the airport hotel to drop off two of our group members and we never saw him again. Also I have to mention the condition of the coach in Mumbai - Not like other cities, and comparatively sub standard services.

Drivers: Mr. Rajkumar in the north and Mr. Bipin in the south were excellent drivers. Mr. Rajkumar was polite and kept his respectful distance. but Mr. Bipin in the South was very friendly, polite, helpful with a big smile on his face and ready to stop the coach at a comfort stop or for tea or for whatever we needed. So was his assistant. The train ride from Ooty to Coonoor was very good and everyone enjoyed it very much, but in my opinion, the bus ride to Cochin from Coonoor was very long and tiring. I just wish there was another way to travel other than another flight. A train ride would be great but the toilets are not worth even mentioning.

Hotels: Of course the Oberoi and the Taj hotels are the best where the food and service is excellent. Kumarakom Lake Resort is also a very special place with ayurvedic messages, pottery and weaving classes, sunset cruises, and of course delicious food. I also want to mention Blue Jelly houseboat which was very clean, excellent service and food, and Rose who supervised it all. The one hotel that we had problems with was the Savoy in Ooty where some rooms had no hot water and no flushing toilets, etc. I would not recommend hotel Savoy again

Guides:Mr. Adil Ali is an excellent guide who is very knowledgeable about the history and culture of India, and also of the various religions that exist in India today. We enjoyed his presentations very much. The guide in Ooty was also knowledgeable but his English was not good so he had a hard time understanding and explaining things. Cochin guide was good and quite confident of himself.

Mr. Dimri,I want to thank you and the Mech Journeys crew for looking after us every step of the way, and making sure that our journey went smoothly. Your call every evening to me to see how the day had gone and if there were any concerns/problems that you could fix meant a lot to us We felt safe knowing you were there and that we could call you with any problems that we faced. You looked into every detail, called the hotels ahead of our arrival and you communicated with them making sure that our rooms were ready for us. This is what makes you stand out in comparison with other companies. I appreciate all that you have done for us and I know that if I do bring another group of friends to India for sightseeing, I will definitely depend on MecJourneys to help me with our travel plans. Thank you again.

Until then, Namaste

P Nambiar and group

Dear Mr Dimri,
You and your team had organized a tour for me and my family to Sri Lanka for 6 nights from 30th Dec 2015 to 5th Jan 2016.
I wish to thank you and your complete team for the beautiful experience we had over the period of our stay in Sri Lanka. The route of our tour was so well planned that we always had the comfort of starting late and finishing on time. I have my 3 yr old son who is not very travel savvy but he also enjoyed the travel. A special mention of our driver Mr. Ameer is a must as he has taken very good care of me and my family. The small things which we require in travel were taken care of by Mr. Ameer.
Regarding locations suggested by you and the sightseeing sites all were excellent.
The stay at Bentota was by far the best. The hotel suggested by you was I feel the best place to celebrate new year. A beautiful beach and a big gala party on 31st Dec was icing on the cake. The turtle hatchery of the ride in Madhu river was awesome. It was nice to see how cinnamon sticks are made. In the river ride I visited a fish spa and was happy to get my feet treated. The tutle hatchery was very informative about the turtles . We got to see the turtle eggs and the small turtles which were to be released in the sea. It was a unique experience holding a big heavy turtle in hand
The Nuwara Eliya location was very nice . It was chilly there but we could enjoy the cold there. The hotel there was a nice old British style bunglow . It had most of the amenities but lacked on food menu . I am a vegetarian but even for a non vegetarian the menu was a bit short. That was the only drawback to the tour. But location wise it was awesome . After two days of beach I could enjoy the hill station stay also here. The route to Nuwara Eliya has breathtaking views of the mountains and the tea gardens throughout . It is just like a country side .
The hotel location in Kandy is very remote but its very nice as it is near the mountain and has a lot of peace. The hotel is newly opened but has good variety of food. The rooms are good clean and spacious. The service got here is very nice . The resort has a swimming pool which was very nice. En route to the airport on the last day we visited the spice garden and elephant orphanage . It was very cute to see baby elephants bathing and playing in the mud.
Overall we had a good experience on this tour and the way it was planned made this trip a memorable trip for me an my family. In a short span of 6-7 days we got good relaxation and enjoyment which was needed by us. I would request you to recommend Sri Lanka as a destination for families going on a mid break of 6- 10 days. There is a lot of Sri Lanka which we could not visit due to shortage of time but would like to do it again with you and your team the next time around.
One suggestion – Please eliminate Colombo from initial day stay as actually there is not much to in Colombo apart from shopping which is expensive so if any one arrives they can be directly transferred to bentota or kandy which is 2-3 hrs journey from the international airport.

Thank you Mech Journeys for making my trip memorable. Looking forward to making more trips with you all. Thanks for all the effort and support you have given me.

Regards,
Amit

Sent from Mail for Windows 10

Our tour was very good and a very unique and awesome experience of Kerala. All your help, continuous support and your hospitality was amazing to help make this trip a very memorable one for us.
mech journeys helped us getting perfect hotels booked for us within our budget and the cab was also good. All our stays were very pleasant.
Appreciate all your help!! For our upcoming trips, we would surely want to get them booked through Mech journeys and also referring to our friends. Thanks for making our trip a very memorable one. God bless you!!
Location: Delhi

Thanks mech journey for making our trip memorable one

you guys are rockstar